Cancellation Policies:

1) Orders can be cancelled with in 12hrs and full refund will be processed up on approval from Favymart in 5-7 business working days.

2) Cancellation Policy will not be applicable after 12Hrs of order confirmation.

3) If any transaction failed or Amount deducted but order not confirmed or any other scenarios, bank will confirm whether transaction is successful or failed and they will initiate the payment accordingly and Favymart is not responsible for such transactions.  



Refund Policies:

1) Refunds are provided only to the damaged products up on showing proper proof. 

2) In the event that we are unable to supply all/part of your order(products or any substitute product to you at all), we shall notify as soon as possible and reimburse your payment.

3) Online refunds will be credited directly through the mode which customer has paid money with in 5-7 working days.

4) No returns are allowed, however incase if a wrong or defective product has been sent, do let us know at the earliest. You can write to us [email protected] or call us on @ +91 8374335264 (9AM to 9PM IST timing).

5) Favymart is not responsible or does not guarantee refund for cases where :

     a) Sweets, Gift Products, Preserved Items or any other Food Products are derlivered to incorrect address provided by the sender.

     b) Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or recipient refusing to accept delivery.

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